Visit & Contact

Get in touch

Tramway

25 Albert Drive, Glasgow, G41 2PE

Phone: 0845 330 3501

Email:

We are delighted to announce that Tramway will reopen to the public, at limited capacity, from Saturday 24 October. Initially, access will be limited to our new exhibition, Rajni Perera: Traveller, from Tuesdays-Saturdays between 11am – 4pm. Entry will be by ticket only, and visitors will be required to book in advance.


We’re following Scottish Government guidance to help keep everyone safe. Measures include:
Reduced number of visitors
Clear signage to guide people safely
Removal of seating and changes to how you access toilets, lifts and stairs to ensure social distancing
Hand sanitiser stations at entrance
Regular and thorough cleaning of door handles, rails, toilets and other areas
Asking all staff and visitors to wear face coverings while in public spaces in Tramway
Our opening times and safety measures will be reviewed continually and in line with government advice, and we’ll update this website with any changes to policy. 
For now, here's what you need to know before you visit:

Tickets
We’re admitting fewer visitors so you can keep a distance from others and enjoy a relaxed, uncrowded visit. For any visit to Tramway, you need to book an online ticket for a specific event. Tickets must be booked in advance. Please check that you have received your ticket confirmation by email as you’ll need this to get into Tramway.

If you or someone you know is experiencing Coronavirus Symptoms:
Stay at home if you’re experiencing any symptoms of Covid-19 (these are listed on the NHS Inform Website) or if you’ve recently been in contact with someone who has Covid-19.
If you are unable to use your tickets because you are unwell contact Tramway Box Office Tramwayboxoffice@glasgowlife.org.uk to arrange a swap.

Arriving at Tramway
When you get here, you will need to show your event ticket at the entrance to gain admission. You can show a print out or the e-ticket on your phone. Our reception team will be able to help you with any questions when you arrive.

NHS Test & Protect
Public health and government guidance requires Tramway to participate in the Test and Protect scheme. We will request your contact details when you book to visit.

Following safety measures
Please help to keep everyone safe by following these measures:
Use the hand sanitisers as you enter the building
Wear a face covering at all times indoors
Follow our directional signage 
Keep a safe distance between yourself, staff and other visitors not in your household/bubble

Everyone needs to wear a face covering as a condition of entry. Certain people are exempt from wearing a face covering and more information can be found here.

We ask you to travel light and keep all your belongings with you as we have no cloakroom facility. Prams and buggies remain welcome.

Toilets
Toilets will be available to anyone attending an event, including accessible toilets. We’ll be there to direct you.

Café 
Our Café Bar will remain closed for now. We’ll update this website with any new information when we can.

Box Office 
Please book tickets for our events in advance. If you need to speak to a member of our box office team please call 0845 330 3501. The Box Office currently operates from 11am – 4pm Mon-Fri.

Exhibitions
Our exhibitions will remain free to all, but you will now be required to book a timed admission ticket. Tickets for our exhibitions can be booked two weeks in advance here. 
Our exhibition spaces will be cleaned between admission slots.

Access
There is wheelchair and pram access to all public areas within the building via lifts. To comply with physical distancing measures only one person/visiting group will be able to enter the lifts at any one time.
BSL interpretation is available for Tramway visual art exhibitions.
Accessible toilets are available, and we have seating for visitors who need it.
Tramway staff will be here to help you.

Contact us
If you’d like to discuss any of these measures, please call 0845 330 3501 or email tramwayboxoffice@glasgowlife.org.uk

(The Box Office is currently manned from Monday-Friday, 10am - 4pm)

Support Us 
Tramway is operated by the charity Glasgow Life. We are hugely grateful for the support it has received during the coronavirus pandemic, which has helped us to continue vital work during the most challenging of times. You can continue to help us by donating to Glasgow Life here





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